| Description | Charge ($AUD inc GST) |
| Upgrade from normal hosting to reseller account | $22.00 |
| Account reset (Fresh account) | $22.00 |
| Primary domain name change on account | $22.00 |
| Backup retrieval and/or restore | $79.90 per archive. Backup file placed in web space, or account restored from archive |
| Change username on main account | $22.00 |
| Late payment fee | $22.00 per invoice |
| General administration/extended support fee | $79.90 per hour |
| Legal change of ownership on Account | $49.90 per transfer Documentation required to be completed |
| Legal transfer of .com/.net/.org/.info/.biz domain name | $49.90 per transfer. Documentation required to be completed |
| Legal ownership change/transfer of .au domain name | $129.90 per transfer plus new 2 year registration required by new owner. Documentation required to be completed |